Your suppliers, graded.
Fire your worst supplier. I grade every product and printer by how often they fail.
You take the heat for a defect you didn’t cause. Graded on your own orders, not a league table, so the one quietly wrecking your reviews stops being a hunch and becomes a name.
| Product | Provider | Issues per 100 orders | Verdict |
|---|---|---|---|
| Heavyweight hoodie | Northbend Press | 9.4 | Investigate |
| Ceramic mug | Kestrel & Co. | 2.1 | Stable |
| Everyday tee | Kestrel & Co. | 1.6 | Stable |
| Canvas tote | Harborline Goods | 0.9 | Stable |
Northbend Press prints one product for you, and it comes back broken about six times as often as everything else on this list. That is the conversation to have this week.
Example rows, invented suppliers, so you can see the shape of it. Yours is built from your own resolved cases: each one filed against the exact product and print provider behind it, then weighted by how bad it was and divided by the orders you actually shipped. A rate, never a raw count, so your bestseller doesn’t get punished for selling.
Protect the claim
Printify gives you thirty days to claim a misprint, and the clock is easy to miss. I open the claim the moment the evidence lands, count down the days you have left, and hand you the package already written up: order, line item, photos, wording. You paste it into Printify.